Privacy Policy

Cactus Jacks Bar & Grill Corp., doing business as Cactus Jack’s (“Cactus Jack’s,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy explains how we collect, use, store, protect, and disclose information obtained through our websites, hiring application, interview-scheduling system, employee portal, training system, text-message program, and related services.

1. Information We Collect

Depending on how you use our services, we may collect the following information:

Applicant Information

• Name, email address, mobile telephone number, mailing address, and applicant photograph
• Position applied for, employment eligibility, availability, desired hours and pay, earliest available start date, and transportation information
• Previous employment history, job titles, pay rates, dates employed, and reasons for leaving
• Résumés, certifications, uploaded documents, application answers, screening responses, interview dates, evaluations, ratings, manager notes, hiring status, and related communications

Employee and Training Information

• Employee name, contact information, identification, linked Toast account information, status, job codes, assigned positions, and portal account information
• Training assignments, documents, quizzes, scores, acknowledgments, completion history, trainer assignments, comments, ratings, and certifications
• TABC and Food Handler certificates, certificate numbers, issue and expiration dates, uploaded files, and approval status
• Policy acknowledgments, electronic signatures, disciplinary write-ups, manager notes, employee responses, witness information, verification records, dates, and employment or portal-access status

Payroll-related forms, including tax and direct-deposit forms, are handled through a separate payroll system and are not intended to be collected through the Cactus Jack’s hiring and training application.

Text-Messaging Information

• Your mobile telephone number and SMS consent choice
• The date and time consent was provided or withdrawn
• Opt-in, opt-out, and help keywords; messages sent and received; and delivery or failure information

Technical Information

• Internet Protocol address, browser and device type, operating system, login and security records, access dates and times, pages and features used, and cookies or similar technologies necessary to operate and secure the service

2. How We Use Information

We may use collected information to:

• Receive and evaluate applications; schedule, confirm, reschedule, or cancel interviews; communicate with applicants and employees; evaluate candidates; and document hiring decisions
• Create employee profiles, provide portal access, assign and track training, administer quizzes, review certificates, send compliance reminders, and maintain records
• Create disciplinary write-ups, verify electronic signatures and acknowledgments, synchronize employees and job codes with Toast, and disable access for inactive employees
• Protect accounts, prevent fraud or unauthorized access, maintain and improve systems, and comply with laws, legal requests, and record requirements

3. SMS and Mobile Information

Applicants and employees may voluntarily agree to receive transactional text messages concerning applications, interviews, hiring updates, employee accounts, training, certifications, documents, signature verification, and related communications. Message frequency varies. Message and data rates may apply. Consent is optional and is not a condition of applying, interviewing, being hired, or maintaining employment. Reply STOP to opt out or HELP for assistance.

Mobile telephone numbers, text-message opt-in information, and SMS consent records will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We may provide mobile information to service providers only when necessary to operate the messaging program, deliver requested messages, maintain security, comply with law, or support our business. Text-message consent is specific to Cactus Jack’s and will not be transferred to another business for unrelated communications.

4. How We Share Information

We may share information with service providers that host and maintain websites and applications; store databases, documents, photographs, and certificates; authenticate users; deliver text messages and emails; provide point-of-sale and employee-status integrations; maintain security and performance; or provide technical support. These providers may use information only to perform services for Cactus Jack’s and must handle it according to their contracts and applicable law.

We may disclose information when required by law, subpoena, court order, or government request; to protect the rights, safety, security, or property of Cactus Jack’s and others; to investigate fraud, misuse, security incidents, or unlawful activity; or in connection with a merger, acquisition, financing, restructuring, or sale, subject to applicable privacy requirements. We do not sell personal information collected through the hiring and training application.

5. Employee Records and Toast Integration

When the application is connected to Toast, we may receive employee identifiers, employment status, job codes, and related information necessary to maintain accurate employee profiles. Managers may link a training account to the correct Toast employee record. Job codes may be mapped, renamed, hidden, or excluded. If Toast reports that an employee is inactive, disabled, terminated, or otherwise no longer active, application access may be disabled. Historical records may be retained when permitted or required by law.

6. Disciplinary Write-Ups and Signatures

Authorized managers may create disciplinary write-ups that become part of an employee’s record. These records may include incident details, policy information, corrective actions, manager and employee signatures, comments, witness information, verification codes, and timestamps. The application may display write-ups within a rolling 90-day period; an older record no longer counting toward an internal threshold does not necessarily mean it is immediately deleted.

7. Data Retention

We retain information as reasonably necessary to operate our systems, maintain accurate business and employment records, document consent and compliance, resolve disputes, enforce agreements, and meet legal, regulatory, insurance, accounting, and security obligations. Retention periods may differ by information type and legal requirements.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse. No online service or storage system can guarantee absolute security. Applicants and employees are responsible for protecting login credentials and promptly reporting suspected unauthorized access.

9. Your Choices and Rights

Depending on applicable law and your relationship with Cactus Jack’s, you may request to review or update contact information, correct inaccurate personal information, withdraw text-message consent, request information about how information is used, or request deletion of eligible information. Certain employment, disciplinary, safety, compliance, or legal records may need to be retained. Reply STOP to stop text messages or HELP for assistance.

10. Cookies, Analytics and Similar Technologies

Our websites and applications may use cookies or similar technologies necessary for authentication, security, preferences, performance, and operation. This public website also records limited, first-party aggregate actions—such as menu, order, calendar, directions, call, catering, and event-link uses—to understand which services guests use. These records contain the action, page, optional event reference, and time; they do not create advertising profiles.

11. Third-Party Services and Links

Our services may connect to third-party services, including Toast, Twilio, email providers, hosting providers, and document-storage providers. Those services may have separate privacy policies governing information they process independently.

12. Children’s Privacy

Our hiring application is not intended for children under 13. Applicants must meet all applicable minimum-age and employment-eligibility requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations. The updated policy will be posted on this page with a revised effective date.

14. Contact Us

Questions or requests may be directed to Cactus Jacks Bar & Grill Corp., 13225 E I-10 Frontage Rd., Mont Belvieu, Texas 77523, or by phone at 832-558-0243.